Employees Settings
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      1. Support Center
      2. Configuring SwipedOn
      3. Employees Settings

      Adding Employees via Bulk CSV Upload

      How to upload your Employee list in bulk via a CSV file upload

      It is easy to import multiple employees with SwipedOn using the 'Add in Bulk' option.

      How to bulk upload employees

      • Log into your SwipedOn web dashboard.

      • Navigate to the 'Employees' view and click on the 'Directory' tab. 

      • Click on the arrow next to the 'Add Employee' button located at the top-right corner.

      • Click the 'Import CSV' option.

      • An 'Employees Import' screen will then appear. Click on the 'Download CSV Template' button to receive a template to bulk upload employees.


      • Input the employee information into each relevant column and save it when completed.

        *Please note: all employees will require a unique email address to be added against their name to upload successfully. 

      • Return to the admin portal, and click 'Next' to proceed. 

      • If subscribed to a multi-location account, choose the location you wish to upload your employees, then click 'Next'. If only a single location account, click 'Next' to proceed. 

      • Click 'Choose file' and select the saved CSV file that contains the employee details. Then click 'Upload' and wait a few moments for the CSV file to upload and process.

      • If no issues are detected, you have successfully uploaded your bulk employee list, and the employees will now appear in alphabetical order under the 'Directory' tab. 


      If 'Issues detected' appears

      • Click on the 'Download issues' button.

      • Open the issues file in Excel or alternative spreadsheet software. 

      • To the right of the employees' details within the CSV file, a column '*Reason for failure' will show the reason the employee could not be successfully uploaded to your account.

      • Amend the cells that need correcting and save the amended CSV file.

      • Return to the admin portal, and click on the 'Re-upload file' button.

      • Click 'Choose file' and select the updated CSV file, then click 'Upload' and wait a few moments for the CSV file to upload and process.

      • Once processed, click 'Done'.

      *Please note: When adding mobile phone numbers in bulk to employees, ensure the country code is entered at the beginning of the phone number, e.g. +1 or 1 are accepted. Invalid mobile numbers will be denied.

      A maximum of 5000 employees can be input into the template upon a bulk upload.