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FAQs
Getting Started
Configuring SwipedOn
Password & Device Identifier
Devices and Locations
Admin Roles
Notifications
Visitors
Employees
Branding and Design
FAQs
Devices and Locations
Employees and Visitors
Hardware
Plans and Pricing
Location Settings
Accounts and Billing
Admin roles and Passwords
Integrations
Terms of service
Evacuation and safety
Data Protection and Security
COVID-19 Resources
Contactless
Troubleshooting
Visitor Settings
Employee Settings
SwipedOn Desks
SwipedOn Desks
How to guides for SwipedOn Desk Users
Administrators
SwipedOn Deliveries
SwipedOn Catering
Printers and ID labels
Brother QL-810W Setup
Brother QL-710W Setup
Brother QL-820NWB Setup
Brother QL-720NW Setup
Integrations
Active Directory
Azure Active Directory
Slack
Microsoft Teams
Back to home
Support Center
FAQs
Getting Started
Configuring SwipedOn
Password & Device Identifier
Devices and Locations
Admin Roles
Notifications
Visitors
Employees
Branding and Design
FAQs
Devices and Locations
Employees and Visitors
Hardware
Plans and Pricing
Location Settings
Accounts and Billing
Admin roles and Passwords
Integrations
Terms of service
Evacuation and safety
Data Protection and Security
COVID-19 Resources
Contactless
Troubleshooting
Visitor Settings
Employee Settings
SwipedOn Desks
SwipedOn Desks
How to guides for SwipedOn Desk Users
Administrators
SwipedOn Deliveries
SwipedOn Catering
Printers and ID labels
Brother QL-810W Setup
Brother QL-710W Setup
Brother QL-820NWB Setup
Brother QL-720NW Setup
Integrations
Active Directory
Azure Active Directory
Slack
Microsoft Teams
FAQs
Regularly updated advice and answers for common questions
SwipedOn Showcase Video
How to Refer a Friend to SwipedOn
Devices and Locations
How to apply Android OS updates
How to find what Android OS version the tablet is running
How to update the SwipedOn Android app
Guided Access/Kiosk Mode
Locations
Using Location Groups for settings
How to update the SwipedOn iOS app
How to uninstall the SwipedOn app
How to apply iOS updates
Devices
How to edit the name of the locations and groups
Assigning AddOns for multi-location accounts
Using SwipedOn on an unsupported iPad
iPad keyboard prompting contact card details
How to find what iOS version the iPad is running
How to edit the name of the device?
How to set an address against a location
Screen auto-time outs
See more
Employees and Visitors
Adding an assistant email address to an employees' profile
Exporting employee data
How to restore an archived employee
Automation apps to run with SwipedOn Pocket
Exporting visitor data
See more
Hardware
Does SwipedOn work on Android or Windows tablets?
What are the Hardware / Software requirements to use SwipedOn?
Plans and Pricing
Upgrading your plan
SwipedOn AddOns
What are the different plan options?
How to upgrade to a multi-location plan
We are a large organisation with many sites. Can we use SwipedOn to link them all?
What is the Enterprise Plan?
See more
Location Settings
What are location settings?
How to use location settings?
Accounts and Billing
How to change the name of your SwipedOn account
Download receipts for your SwipedOn subscription
How to update or change the credit card on your account
How to update billing contact details
Admin roles and Passwords
Forgotten password - How do I reset my SwipedOn Dashboard password?
Removing an Admin Role
Integrations
How to use Windows PowerShell to export data from Active Directory and import it into SwipedOn
Terms of service
Where can I find SwipedOn's Privacy Policy and Terms of Service?
Evacuation and safety
Evacuation mode