Adding a Security Group for Administrator access in Desks

This article will explain how to create a security group via the Microsoft 365 admin center.

SwipedOn uses Active Directory (AD) Groups to control and manage access to SwipedOn Desks features. We require an admin group to be created to manage access to the administration panel.

NB: Only global and user management administrators have permissions to create, edit, or delete security groups.

Add a security group

1. Sign in to the Microsoft 365 admin center, go to the Groups > Groups page.

2. Within the Groups page, select Add a group

3. On the Choose a group type page, choose Security.

   • The name of the group needs to be SwipedOnCompanyWebAdmin

   • Click Add to save the new group. The click Close to return to the list view.

How to add members to the group

• Once you have created the administrator active directory group, the relevant admin users are required to be added to the group. These users will have access to SwipedOn Desks administrator features.

• From the list of groups, search for SwipedOnCompanyWebAdmin group and open. This will then open a dialogue showing the list of owners and members.
  
  NB: You may need to refresh the list for the newly added group to appear

• Click on View all and manage members > + Add members. Search for users to be added to the group. Once complete, click Save and then Close.

• The group is now updated to include the selected members. This can be repeated whenever needed to add additional users.

   

  Important Note: Before users in the administration user group can access the admin panel, you need to allow active directory to synchronise across your system. We recommend waiting overnight for this to take effect.