Updating the credit card and explanation of card issues.
To update or change the credit card details
To update your card, please see the following process
-
Log into the SwipedOn web dashboard.
-
Navigate to the 'Account' tab on the left side of the web dashboard.
-
Navigate to the 'Payment Methods' tab at the top of the screen and enter the relevant details.
-
Enter the Cardholder's name and Card Details along with the expiry date and CVC, click 'Update Card' for this to apply.
-
This card will now show against the right side of the screen below the 'Saved cards' view.
Some common payment issues
-
Card expired - input new card details with the process above.
-
Insufficient funds - there are not enough funds to process the payment.
-
Refer to card Issuer - please contact your bank and ensure your card is able to accept international transactions.
-
Do not honour - please contact your bank.