Remember visitors

Enabling remember visitors will make your visitors next sign in experience even faster!

To shorten the sign-in process, regular visitors can enable 'Remember me' on the iPad for a quicker sign-in on return.


How to enable Remember visitors

To enable the 'Remember visitors' setting, navigate to the SwipedOn web dashboard 'Settings' > 'Visitors' view and enable the 'Remember visitors feature.

 

Once enabled, when a visitor signs in on the iPad, they will have the below option to have their visitor details saved and 'remembered' for a quicker sign in when they next visit.

 

 

*Please note, disabling 'remember visitors' will also clear all currently remembered visitors.


Remembered visitors - 'Show visitor name matches' enabled

To ensure a faster sign-in when a returning visitor has enabled 'remember me' during their previous visit, ensure 'show visitor name matches' is enabled within the 'Settings' > 'Visitors' view.

 

Doing so allows for a quick and easy sign-in experience upon the visitors' return. Enabling both features will allow for the visitor to input the first three letters of their name and select from a list of 'remembered' visitors with matching records.

 


Remembered visitors - 'show visitor name matches' disabled

To ensure a more secure sign-in when a returning visitor has enabled 'remember me' during their previous visit, ensure 'show visitor name matches' is disabled within the 'Settings' > 'Visitors' view.

Disabling 'show visitor name matches' for those visitors using 'remember me' will result in the visitor having to full out the first two mandatory fields upon their next visit. Only then will matching remembered visitor records that match the mandatory fields appear in a list to select from and complete sign-in.

*Please note, this option is only going to save your visitors time on their return if additional information e.g. additional visitor fields and categories are required.


Remember me - host selection is saved

To shorten the sign-in process, those visitors that enable the 'remember me' feature on the iPad can also enable 'I'm here to visit (hostname)' if their host is signed in. This will mean when signing in again with their remembered visitor details they will not need to go through the host selection process.

The visitor can skip the 'select a host (employee)' step by toggling on 'I'm here to visit (hostname) again'. If they need to see a different host (employee) they can skip toggling this option on, and they will see the regular 'select a host (employee)' screen.

Please note, if the employee is signed out, or the host selection is no longer enabled this option will not appear for the visitor on their return sign-in visit.

 

*Please note, the employee will need to be signed in to appear against this remembered visitor sign-in as shown above.


How to view remembered visitors

When visitors have completed a sign-in on the iPad and enabled the 'remember me' option, they will appear against both the 'Visits' tab and the 'Remembered Visitors' tab of the 'Visitors' view.

Remembered visitors can be signed in quickly with the press of the 'Sign In' button by an admin from within this view.

 

*Please note, disabling 'remember visitors' will also clear all currently remembered visitors.