Customize Deliveries to suit your reception for host notifications
🏳️ Available as an Add-on
The Setup tab of the Delivery Settings is where company admins can manage the scan settings as well as enable and create general delivery contacts.
The 'Scan delivery label to find employee match' setting can be enabled from within the 'Settings' > 'Deliveries' view of the SwipedOn web dashboard.
Once the checkbox has been enabled, this allows for the scanning of a recipient's name from a delivery label using the iPad or Android tablet camera. This is the fastest way to use Deliveries. When the camera detects a label with text, it will capture an image, find the recipient's name, and show the matching employee record to the delivery person.
The delivery person can then choose to tap on the 'signature required' option below the recipient's name on the right of the screen if this is needed to complete the delivery. Both recipients, whether a signature has been selected as required or not, will receive a notification of their delivery's arrival via email (as well as SMS if enabled).
If the 'Scan delivery label to find employee match' setting is disabled, a delivery person will have to type in the recipient's name to search for them. They can then select whether the searched recipient requires a signature, and a notification will send, same as above.
The 'Allow deliveries without a specified recipient' setting can also be enabled from within this 'Settings' > 'Deliveries' view of the SwipedOn web dashboard.
Once the checkbox has been enabled, this allows a delivery person to select the General Delivery recipient button in the top right corner of the iPad or Android tablet if the recipient isn't coming up when searched for or if the package does not have an employee's name associated with it.
If this setting is disabled, the General Delivery button will no longer display on the iPad or Android tablet screen, as shown in the first series of images.
When the 'Allow deliveries without a specified recipient' setting have been enabled, the deliveries contacts allow for the recipients to be added here that will receive the notifications for these types of deliveries.
To add an existing employee as a Deliveries contact, search for the employee within the search field and select them.
Once the employee has been selected, their details will be listed below the deliveries contact view for those with company admin access to refer back to when necessary.
The company admin can also create a General contact, adding a recipient's email address that is not associated with an employee listed against the employee directory, such as email@example.com or firstname.lastname@example.org.
Once the recipient's email address and/or SMS number have been input against the contact details fields and 'Add' has been clicked, this will display a card named 'general recipient' with these details listed below.