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  2. Covid-19 Coronavirus

Visitor approval alerts

Learn more about the set up process to enable visitor approvals, giving admins the ability to approve or reject a visit.

The SwipedOn visitor management system has a screening feature that can help during a medical crisis such as COVID-19 Coronavirus; from avoiding unnecessary contact with staff and allowing self-serve sign-in for visitors to providing the option of asking visitors about their recent travel or current state of health.

So you and your staff can be alerted if a high-risk person might be entering your workplace and plan for that accordingly.

Install the SwipedOn app

To enable this feature, please ensure you have installed or updated your SwipedOn app version to 2.17.0 or later. 

Set up the Yes/No Visitor Fields

The Yes/No visitor fields provide you with the ability to set up a customised question for visitors to select the response, yes or no when signing in.

When 'Require approval if:' has 'Yes' or 'No' enabled, the admins at that location will receive an email notification allowing for approval or rejection of the visit. 

iPad view

Once the fields have been set up, the iPad will now display the question/s with the yes/no options for the visitor to select from. 



If the visitor selects a response that then requires approval, they will see the below screen. 


Email Notification

When 'Required approval if:' is enabled within the Visitor Fields view, the admins at this location will receive the email notification to approve or reject the visitor sign-in.



They can then approve or reject the visit by selecting one of the above options, below shows the next page that the user will see depending on the answer chosen. 



If approved, the host (if selected) will then receive the usual email notification of their visitors' arrival and if enabled an ID label will then print. If rejected, an admin will need to notify the visitor that they have not been approved entry.

If 'View visits' is selected before the visit has been 'Approved' or 'Rejected', this will navigate the user to sign into the SwipedOn web dashboard and display any Pending visits where the recipient can select if the visit is 'Approved' or 'Rejected'.

Notification Alerts

If a yes/no visitor field is in use, an additional recipients' email or phone number can be entered within the 'Settings' > 'Visitors' view of the SwipedOn web dashboard.



This feature sends an alert notification to those recipients listed here, this alert notification as shown below will send a copy of the question and answer that triggered the approval alert.

*Please note, the alert notification recipient does not have the ability to approve or reject the visitor, this is to alert the recipient of the pending visitor.



*Please note, if subscribed to a multi-location Enterprise account, location settings are applicable on this page, click here to find out more about location settings.