How a visitor completes preboarding

SwipedOn offers an easy-to-use and mobile-optimized preboarding solution for your visitors and contractors

🏳️ Available as an AddOn

Completing preboarding via email invitation

If you have shared a preboarding flow with a preregistered visitor ahead of time, they will receive an email prompting them to complete this.

image-png-Jun-05-2023-08-20-21-8750-PM-1After selecting ‘Complete preboarding’ from the email, they will be taken to a page showing them the preboarding flow assigned to their selected visitor category. Depending on how this was created, the first step may include media such as a video or PDF. If a video has been uploaded, the visitor will not be able to proceed until the entire video has been watched.

image-png-Jun-05-2023-09-09-09-2197-PMThe second step is the multi-choice questions and answers. The visitor will need to answer these correctly in order to proceed and complete the preboarding flow.

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Once completed this they will see this message:

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When they arrive at your premises and proceed to sign in, their preboarding status will be saved against their details and there is no requirement for them to complete this again until it expires.

Learn more about viewing a visitor’s preboarding status here.

Signing in via QR code

If a visitor attempts to sign in via the QR code and meets the preboarding requirements, the preboarding flow is completed as part of the standard visitor sign in flow on their mobile device.

Signing in via iPad or Tablet

Preboarding is not yet fully supported on the iPad and Android tablet apps. However, if a visitor attempts to sign in from the iPad or Tablet and meets the preboarding requirements, they will need to scan a QR code in order to complete the preboarding flow and sign in.

ipad - push to contactlessYou will need to be running version 3.5.1 of the SwipedOn app to use Preboarding. To check the version of your SwipedOn app, open the app on the iPad or Android tablet. On the home screen, triple tap the SwipedOn logo in the top left-hand corner. Here, the version number can be viewed at the bottom of the menu. If the app version is lower than 3.5.1, please apply the latest update to your iPad or Android tablet app via the App Store.