Based in Nairobi, Kenya, NAS Airport Services is an on-site airport catering facility serving domestic and international airlines that fly into and out of Jomo Kenyatta International Airport (JKIA) in Nairobi and Moi International Airport (MIA) in Mombasa.
We caught up with Patrick, ICT Manager at Servair to get his take on the SwipedOn system and why they chose to implement it.
Previously, we used hardcover books to record details of visitors to our premises.
The challenges faced included:
We wanted to improve the efficiency of recording and retrieving visitor records. Data privacy was also a priority and a reduction of the paperwork at the entry point.
An easy way of visitor admission that involves the host. Regular visitor records can be reused for faster admissions and searching for records is faster. The security teams are freed from the recording process and captured data is now securely stored with controlled access.
Contactless sign in for visitors through a scanned QR code is a plus for the hygiene and safety requirements during Covid-19 times. The ability to tailor the visitor questions made it easy to make covid-19 related visitor interviews.
The features and flexibility of the system fitted well with requirements of the times (Covid-19) and business needs to digitize our visitor management processes.
It is a flexible system that can be adapted to any organization with a readily available support team. Being a scalable system, it can be adopted in phases as the organization's needs evolve.
We LOVE that SwipedOn planted a tree for us when we signed up!