Here at SwipedOn, we’re all about making work life easier for our customers so they can spend more time doing the things they’re passionate about.
For the team at Serco Leisure, that means getting out and encouraging communities to be active and educating people about the benefits that regular movement can provide for mental health, wellbeing, and overall happiness.
Serco has been a SwipedOn customer since 2019. We recently caught up with their IT Technical Lead, Gareth to find out just how the software has helped them automate some of their tedious, manual processes and free up the staff to focus on more important tasks.
Read on below to find out more.
Before we implemented the SwipedOn System we were using a large A3 paper sign in book to track all visitor's details.
One of our biggest challenges was dealing with data privacy and compliance requirements around this. Another key issue was the length of time it was taking for each person to sign in as visitors were required to physically write down all the relevant details, we needed a new system that was fast, secure, and didn't need a staff member to monitor constantly.
We were looking for something that was easy and intuitive to use for staff and visitors, something that could facilitate our evacuation protocols in case of emergency, and that was easy to update and maintain.
GDPR is an essential requirement in our industry, and moving away from paper sign in forms to a secure system has helped us meet those requirements.
Since we rolled out SwipedOn we have gained a better understanding of which employees are in or out and what visitors are in the building which has improved our safety and security measures. With the automation that SwipedOn offers (like the host being notified when a visitor arrives), our office manager has more time to concentrate on other more important tasks.
As we began to open offices back up, the SwipedOn Pocket app became an invaluable tool as it meant staff could easily sign in and out using their own devices and visitors could sign in contactlessly with the QR code sign in feature. Being able to facilitate this allowed us to maintain social distancing rules within the office.
SwipedOn came recommended by another company in our building.
SwipedOn is easy to set up easy to use and manage and very end-user friendly. That meant that both tech-savvy and not-so-tech-savvy staff could pick up how to use it quite fast.
SwipedOn is the perfect option to streamline and simplify your reception desk processes. Book a demo or start a free trial today to discover for yourself.