Sunbeam, Australia | SwipedOn Sign In System Case Study Australia

Location

Victoria, Australia

Industry

Consumer Goods & Retail

Employees

200

Challenges

Had to order new books to sustain the paper-based process
Regular audits and compliance requirements which they could not achieve with paper log book
Still using whiteboards for employee sign in and sign out

Results

Auto sign in and out for on-site employees with SwipedOn Pocket
Able to meet compliance requirements and access data at the click of a button
Paper visitor book replaced with a professional tablet for visitor sign in

If you don’t recognise this logo, do you even go to the supermarket? Sunbeam Foods have been supplying the world with superior quality dried fruits for over 80 years, making this brand a well-known household name.

Sunbeam Foods also happens to be one of SwipedOns worldwide customers. Until recently, its facility in Victoria, Australia was using a paper-based sign in system for both visitors and staff, which was proving to be messy, complex and unprofessional. Enter SwipedOn; the easiest way to ditch the paper visitor book and clock in/out whiteboard, and go digital - all in under 10 minutes. And now? The Sunbeam facility is glowing with a digital system which optimizes resources, budget and has streamlined outdated and tedious processes.

We caught up with Michael, IT support at Sunbeam Foods to get his take on the SwipedOn system and why they chose to implement it.

"Having the web dashboard makes it easier for the reception, and all staff, to see who is in the office, on leave, working from home or working from another site. The added bonus of being able to easily monitor any visitors onsite.”

Michael
IT support, Sunbeam Foods

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Managing data privacy and automating the sign in process

Could you tell us a little about your previous visitor management process before implementing SwipedOn?

We previously used a paper based sign in system and name tag.

What were the challenges your company faced which drove the need to replace your paper visitor book with a digital solution?

We have a new GM (general manager) who wanted a cleaner/tidier look. Also, we needed to order more books to continue the old paper system.

What were your company’s highest priorities when you were looking for a visitor & employee management solution?

We wanted something that was easy to use and manage ourselves but also cost effective with some flexibility within the site which has different areas like administration, production, workshop staff and visitors. Also, an updated way to carry out the evacuation check off was crucial for us.

Is there anything specific to your industry which SwipedOn has proved an essential solution?

A much simpler (and modern) system for staff, visitors and contractors. Being a food processing business we do have regular audits and compliance requirements so being able to easily access records of who is or has been on site at any given time is crucial for us.

Why SwipedOn?

What results did your company achieve by implementing SwipedOn?

Having the web dashboard makes it easier for the reception, and all staff, to see who is in the office, on leave, working from home or working from another site. The added bonus of being able to easily monitor any visitors onsite.

Which SwipedOn features does Sunbeam find most useful?

Easy visitor sign in
Email notifications
ID badge printing
Employee in/out
Evacuation mode
Roaming employee
Customizable design
Custom visitor fields
Remember frequent visitors
The SwipedOn Pocket employee app
Remote working with SwipedOn Pocket

Why are these features important for your company?

The system provides good flexibility for our current requirements to remove whiteboards for staff and paper based sign in for visitors with a single point for evacuation check off.

Managing a hybrid work model

When COVID-19 hit, did SwipedOn help your business remain operational?

We have just implemented it in the past few weeks (2023) but it would have been great during COVID-19 to see who was actually working, on sick leave or annual leave!

We know there are some different visitor & employee management solutions on offer - what was the biggest reason your company chose to implement SwipedOn?

When looking at options, we spoke with one of our sister businesses who have been using SwipedOn. So we decided to start a free trial. We very quickly realized that SwipedOn filled the initial requirements plus more! It’s such a helpful system and makes facility management processes easier.

Final thoughts

What would you tell other businesses who are considering implementing SwipedOn as their visitor & employee management solution?

This system is worth looking into depending on the requirements as it has lots of useful features and it was so easy to set up and easy to maintain while on the run with other tasks.

The support staff have been very friendly, helpful and prompt to provide answers when questions have been asked which makes us feel supported and valued as a customer. And we LOVE that SwipedOn planted a tree for us when we signed up!