A manual paper sign in process presented a number of issues... Firstly paper based information had limited security around the data. Secondly reporting the hours our team provided to Leicestershire Police as volunteers was time consuming. The last and most important issue we had was around the time it took to sign in, with only one paper based document it delayed our team members signing in when arriving at incidents.
The key priority when moving to a digital system was speed, accuracy and efficiency. Understanding who we have signed in at any one time is vital for search management.
I researched the market before choosing Swipedon. It was the constant development of the products that really swayed us.
Email notifications, employee in-out and remember frequent visitors.
Moving to Swipedon gave us the ability to manage our main asset - the team members - arriving to assist in a search for missing persons. It allows the search planning team to have immediate visibility of who we need to deploy, but also importantly it allows us to capture their personal information such as mobile number and car registration number, which provides speedy access to information in an emergency.
The recording of who attended a search and how long they were involved has proved essential. There are times when we need to provide this information as evidence to the police, or even the coroner, and the accuracy of recording is vital. Tracking the hours our volunteers contribute has become so easy, I didn't realise how many hours went into collating this information.
Our organisation would highly recommend your solution to anyone considering moving to a digital solution. It soon becomes apparent how you managed without one! The support we have received from Swipedon has been First class, and the solution has proved to be super reliable, effective and is so simple to configure.
Thanks so much to Nick and the team at LeicSAR for sharing their experience using SwipedOn and providing this insight, we love hearing how SwipedOn is used in specific organisations and businesses across a variety of industries. It’s great to learn that the solution can help this specific team reach incidents and emergencies that much quicker, and easily provide reports to the police, since implementing SwipedOn.