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Export Visitor Inductions
11 April 2024

You can now export a CSV file of all visitors who have completed an induction.

Find out how here.

Make Multi-Factor Authentication Required for Admins
4 April 2024

You can now enforce Multi-Factor Authentication for all SwipedOn Administrators from the security settings page. This means all SwipedOn administrators will be required to have MFA set up to access the dashboard.

This is an Enterprise plan feature.

The SwipedOn Pocket App Is Now Available on Browser
19 January 2024

Employees can now sign in & book resources via web browser ⚡️

This means staff can easily sign in and book resources from a desktop or mobile phone without having to download the SwipedOn Pocket app.

This is a beta release and we would love to hear your feedback. To do this, simply hit the "Give Feedback" tab on the right-hand side of the screen (on desktop) or the pencil tab on mobile.

Find out more on the blog

Bulk Visitor Preregistration is now LIVE
6 December 2023

Bulk visitor preregistration is now live for all plans.

This feature does exactly what it says on the box and allows you to quickly and easily preregister multiple visitors at once via CSV upload 👏

If you also have the SwipedOn Inductions AddOn for the location and selected visitor category, you'll have the option to bulk send your visitor inductions.

Little Updates, Big Improvements
10 November 2023

We've been busy behind the scenes making sure that SwipedOn continues to improve, check out a few of the shiny new things below:

  • View the activity timeline for individual employees from their profile and save as a bookmark 
  • Filter by department in the Employee Directory
  • You can still filter your Employee Timelines by status (in, out, remote), this now lives with the filters and will appear once you hit the filter button 
  • Bulk delete resources from the resources table 
  • See resource bookings and availability in a Sunday-Saturday calendar view 
  • Set your default booking time in the SwipedOn Pocket app

Coming soon: Web browser sign in and booking for employees 👀  This will offer most of the same features and capabilities as the SwipedOn Pocket app and means employees will be able to sign in and book from a desktop or mobile phone without having the app downloaded. Register your interest to be the first to hear once it's live. 

Book and Manage Workplace Resources with SwipedOn
21 September 2023

SwipedOn now offers a comprehensive Desk & Resource Booking feature! 

  • Desks, break-out areas, equipment, vehicles & more. This feature makes it easy to turn anything into a bookable resource.
  • Employees can reserve items in advance or on the fly via QR code or SwipedOn Pocket (with a progressive web app coming soon).
  • Incredible value for money. All the latest SwipedOn plans include this feature and resources to get started
The New & Improved SwipedOn Dashboard
4 August 2023

We’re excited to share the new look SwipedOn! Not only does it look better, it works better too! With our new design, managing your workplace is now even easier.

You can load large amounts of data faster, and use filters that are more user-friendly. Key new highlights include:

  • Multi-factor authentication 
  • Location selector - now featured more prominently on every page so it’s even clearer for those with multi-location accounts which location you’re working in
  • Departments - the ability to include an employee’s department to help you more easily group employees when required
  • A fresh new Visitor Categories page - giving you the space to more easily manage your categories and fields
  • Improved Locations Settings - easily manage your locations, location groups, their devices, QR codes and AddOns all from the one spot
  • Language Selector - puts the power in your hands for which language you’d like to be viewing your SwipedOn dashboard in
  • Dark mode - need we say more?!
A small change to billing when you purchase an a extra location
28 June 2023
We’ve made a small change to ensure your billing day does not change when you purchase an extra location. Instead of being charged for the full billing cycle for the new location, you will only be charged a prorated amount for the remaining duration of your current billing cycle. Starting from the next cycle, you will be billed the regular, full amount for all the locations.
Introducing SwipedOn Inductions
15 June 2023

Ensure visitors and contractors are fully informed and prepared for their visit with the ability to create bespoke inductions specific to your workplace and compliance requirements.

Our new Inductions AddOn puts you in control. Create custom inductions, tailored to the unique compliance needs of your business.

  • Include a video, image or document and ask questions to ensure visitors understand your processes, hazards and risks
  • Inductions can be completed on the spot or sent ahead of time via email
  • Set expiry dates and record induction status
  • Easily manage inductions across all locations with a central induction library

Upon completion, records are securely stored for future reference. Visitors who have already completed their induction will skip this part of the sign in flow, and anyone who hasn’t will be required to do so before entering your premises.

Automatic employee sign in with SwipedOn Pocket
30 May 2023

We’ve just shipped two exciting features that make employee sign in and out on the SwipedOn Pocket app even better ✅

Auto sign in and out:

Improve the accuracy of your employee movement data by opting to automatically sign them in and out once they hit a certain perimeter around your building. 

The perimeter (AKA "geofence") range is set in the SwipedOn dashboard and when Pocket users enter and exit, they will automatically be signed in and out, meaning your records are always up to date with accurate information 🙌

Also just launched, Sign out verification:

This feature requires employees to (a) be within the geofence range or (b) scan the location's QR code at the time they sign out for the day.

Both these features are available on our Business and Enterprise plans. Head to the employee settings page to get started, or the account page to upgrade. 

"Remember Me" and Preregistration Now Available for Contactless Sign In
11 April 2023

Now when a visitor chooses to save their details in the contactless sign in flow they will be saved as a Remembered Visitor in the SwipedOn dashboard as well as locally on their device.

When the preregistered or remembered visitor signs in next time, they will see a list of name matches to select from as they type their name.

Once the name is matched to a saved visitor, the saved responses will be pre-populated in the contactless flow - making the contactless sign in even smoother for your visitors.

February Round Up
1 March 2023
SwipedOn Integration for Microsoft Teams:
We’re excited to share that you can now integrate SwipedOn with Microsoft Teams  (probably one of our most requested features EVER).
 
With this integration you can:
  • Post employee sign in and out activity to your chosen channels
  • Approve pending visitors from within Microsoft Teams
  • Receive visitor arrival notifications from within Microsoft Teams

SwipedOn Pocket updates:
Not only have we freshened up the Sign Out status screen, after popular demand we've also removed sign out messages from the sign out flow (as long as the setting is not required). You can now set a sign out status by pressing the 'Set my status' button which appears when you are signed out.

We've also removed the sign in/out confirmation screens, making the whole experience feel a lot slicker. Update to v2.9.0 and witness the sickness for yourself.

But wait, there's more, we now also have support for Traditional & Simplified Chinese and Spanish in SwipedOn Pocket.
November Round Up
6 December 2022

Dashboard pages live updates:

The Employee Timeline, Directory, Evacuation, and Remembered Visitors pages now support live updates. Movements on these pages will now update on the fly and you won't need to refresh to see them. This means that all of our timeline pages (and the home page) now support live updates.

View/download visitor and employee sign in photos: 

This is a re-introduced feature for those that missed it when our new timeline went live. You can now easily download these images, Simply click on the movement and download the image from the bottom of the window that appears on the right-hand side of your screen.

Remote employees are no longer counted in the “in” count. 

Remembered Visitor & Preregistration navigation arrows:

We've added quick navigation arrows to the Remembered Visitor and Preregistration pages for fast navigation. You'll see these in the top left-hand corner of the visit details that pop out when you click on an activity in the timeline. 

October Round Up
31 October 2022

Send email invites to preregistered visitors:

You can now send a calendar invite to visitors when you preregister them. Invitations are created from the Visitor Timeline in the SwipedOn web Dashboard. From here, you can send your guest an email invite for them to add to their calendar, pre-fill any required questions on their behalf, and edit (or cancel) the invitation after it’s been sent. Find out more here.

Employee sign in screen (iPad app):

The employee sign in screen on the iPad app has a smart new UI AND employees can now easily switch from "signed in" to "remote" from the iPad - perfect for a quick update as you walk out the door to work from home for the afternoon. 

Static QR code design:

The new  QR code file has a border, helper text, and SwipedOn logo.  Eventually, customers will be able to use their own logo here, watch this space 👀

Welcome screen updates (iPad app): 

The "Employee" button has moved from the top right corner of the welcome screen to a more prominent position along the bottom of the screen with the sign out button. This can now also be customized in the Welcome Screen settings page in the SwipedOn web dashboard. 

Timeline pages navigation arrows:

We've introduced quick navigation arrows in the Visitor, Employee, and Home timeline pages for fast navigation through visitor and employee activity. You'll see these in the top left-hand corner of the visit details that pop out when you click on an activity in the timeline. 

Send Invites to Preregistered Visitors
5 October 2022

Preregistering and inviting visitors ahead of time helps your team streamline front desk processes even more. Admin staff know exactly who to expect, guests have the information they need, and sign in is sped up for everyone once they arrive.

Invitations are created from the Visitor Timeline in SwipedOn web Dashboard. From here, you can send your guest an email invite for them to add to their calendar, pre-fill any required questions on their behalf, and edit (or cancel) the invitation after it’s been sent.

Find out more here.

SwipedOn September Round Up
30 September 2022

Here's a list of the hot updates from SwipedOn this month. 

Display sign out status in Employee Directory:
Pre-set and custom sign out messages are now also shown in the Employee Directory. To view, simply hit the gear icon and select "sign out message" to add it to the table.

Visitor timeline live updates:
New visits are now automatically updated in the Visitor Timeline without the need to manually refresh.

ISO + SOC 2 Certification:
SwipedOn is SOC 2 and ISO 27001 certified. What does that mean? SwipedOn does more than provide you a workplace sign in system, it gives you peace of mind. You can trust SwipedOn to deal with your data in a way that follows international compliance protocols and protects data from unauthorized access and theft.

Traditional & Simplified Chinese translations:
The latest SwipedOn app updates include adding Traditional & Simplified Chinese to the list of supported app languages 🇨🇳 Find out more about language options here.

SwipedOn August Round Up
30 August 2022

We're constantly making small upgrades to the SwipedOn system to keep it best in class for visitor and employee sign in. Here's a quick round-up of all the small but powerful updates we shipped in August. 

Contactless settings changes:

The settings previously found in the "contactless" settings tab in the SwipedOn web dashboard have been moved to either the Welcome Screen, Visitor, or Employee settings tabs.

Home tab live updates:

You may have noticed that there is no longer a "refresh" button on the Home tab in the SwipedOn web dashboard, this is because this page is now live updating 🙌 The Visitor and Employee timeline pages will also do the same very shortly.

Hosts approvals:

Both admins and visitor hosts can now be sent the approval email with the option to approve or deny - SwipedOn Dashboard access isn't required for hosts to approve visitors. 

Visitor notes included on CSV export:

Any notes entered against a visitor in the SwipedOn dashboard are now included in the CSV export.

Delivery notifications via SwipedOn Pocket:

Get your online orders as soon as they enter the building - SwipedOn SMS customers can now get delivery notifications sent straight to their Pocket app.

Host notifications and visitor approvals in Slack:

Notify visitor hosts via direct message when their visitor arrives and notify employees with approval access via direct message when a visitor requires approval.

Host approval is now LIVE
16 August 2022

We've introduced a new setting that allows hosts to approve their visitors 🙌 When enabled, both admins and visitor hosts will be sent the email with the option to approve or deny and access to the SwipedOn dashboard isn't required. 

To enable, head to the Visitor settings tab in the SwipedOn web dashboard.

The SwipedOn Slack integration just got supercharged ⚡️
16 August 2022

Streamlining and simplifying your work life just got even easier with the SwipedOn Slack integration 🎉

We're stoked to let you know that you can now automatically send visitor arrival notifications and approvals via direct message on Slack, as well as posting employee in and out movements to your chosen channels.

Company admins can enable these settings in the Slack integration screen.

See visitor answers in emails 📧
19 July 2022

The latest SwipedOn release gives you the ability to include all visitor responses in approval and host emails.

This feature is enabled on the Visitor settings page. Simply select the checkbox to include all visitor responses in host notification emails & include all visitor responses in approval emails and you're good to go! 

 

 

Admin role management has moved 📦
22 June 2022

You'll now update and assign admin roles directly from the Employee Directory tab in the SwipedOn web dashboard. Simply select an employee to make updates or resend their invite. 

For more information on Admin roles check out our support article.

Important updates to evacuation mode 🚨
16 June 2022

We know evacuation mode is one of the most important features for our customers, and the latest app version 3.3.0 includes updates to make using it even easier:

• Visitors and employees are no longer signed out once marked as safe. This change means evacuation data is stored locally and will not be synced between devices.
• Host information is now shown for visitors
• You can search employees by custom profile field (department, floor level etc)
• Instantly hide anyone who has been located as safe

evac-graphic-01 (1)

 

Do More With The SwipedOn Web Dashboard
30 May 2022

A slick interface update means everything is a little more intuitive to make your experience in the software as simple as possible. We’ve focussed on ensuring you have more of what you need at your fingertips & giving you the power to use SwipedOn how you want to. See all the updates here.

Custom Agreements by Category is LIVE
30 May 2022

SwipedOn Enterprise customers can now further customize the sign in experience for visitors by setting a different agreement, NDA, or document for their specific visitor categories. Find out how here.

Introducing... New Sign Out Safely Settings
30 May 2022

Make sure your visitors are safely off-site with a couple of sweet new sign out settings. You can now send notifications once a visitor has signed out and/or if they have not signed out after a certain amount of time. Find out more here

Powering Up Your SwipedOn Pocket
30 May 2022

Customers with the SwipedOn SMS AddOn can now receive host notifications directly via the Pocket app, and employees have the option to upload a profile photo and manage notification settings within the app. Make sure your app is updated to v2.8.0 to get started.

notifications

 

Request important information from your visitors with the new Document Field
2 December 2021

We’re pleased to let you know that SwipedOn now supports document uploads for visitors.

 The uses for this feature are endless. The most highly requested use cases are proof of vaccination, different licenses or site certifications, and proof of PPE. 

For QR code sign in: A document or image can be uploaded directly from a mobile device or a new photo can be taken and uploaded.

For iPad sign in: A new image can be taken directly on the iPad camera.

You can choose if this is a requirement to enter your site and if it triggers a manual approval or not. Create new document fields from the Visitor Fields page or for more information check out this blog post.

This feature is available across all SwipedOn subscriptions. SwipedOn iOS iPad app v3.0.0 is required to display document fields.

Verify employee movements with Pocket QR
30 October 2021

For customers on Business and Enterprise plans, SwipedOn Pocket now supports verified sign in via location specific QR codes. You can now use QR codes to facilitate verified sign in’s across all locations via Pocket, phone camera, or a QR scanning app. The means you no longer need an iPad at each location to verify employees are on site when signing in.Employees simply scan the QR and let Pocket do the rest, matching the QR code to the correct location instantly.

 QR capability also means an even quicker sign in option and makes roaming to different office locations easier than ever - just wave your phone camera over the code on your way to the nearest coffee machine or meeting and let us do the rest!
 
If you’re already using contactless QR code sign in for visitors, you can either use the same code for staff or you can set up new codes from the Contactless Settings page.

SwipedOn Pocket app v2.7.0 for iOS & Android is required for Employee QR

Got Questions? Get Answers
24 September 2021

We have two new field types available to enhance your visitor sign in flow.

Head to the Visitor Fields page to create all new multi-choice and checkbox visitor fields, meaning you can tailor your visitor welcome even further and get more detailed answers to those important questions. Multi-choice fields prompt your visitors to answer a question by selecting a single answer from a list of options you provide and a checkbox field allows your guests to select all responses that apply to them. 

These two new fields are available for visitors signing in from both the iPad and Contactless QR codes. 


SwipedOn iOS iPad app v2.24.0 is required to display multi-choice and checkbox fields.

Disable visitor in & out for specific iPads
8 September 2021

No visitors? No worries!

You can now disable visitor sign in & out on specific iPads from the devices page. An ideal option if you’ve got dedicated employee or delivery iPads and entrances, or if you’re not currently welcoming visitors but do have staff coming and going. 

Uncheck the Visitor In/Out option for each iPad, or mix and match the available features per device to tailor what experience is available. 

SwipedOn iOS iPad app 2.22.0 and above is required to disable visitor in/out

Segment your visitors with fields by category
15 August 2021

If you're on a SwipedOn Enterprise plan, you can now use Categories to customise your visitor fields for the different types of visitors you receive!

You can set this up on the Visitor Fields settings page. Create a new category on the left, or select an existing one, then use the 👁 icon on your fields to show and hide the correct fields for that category.

Categories now appear as the first option to visitors if you have more than one category enabled. You can also create a question to associate with your categories.

Also in this update, you can now set Visitor Field Two (Company Name by default) to be optional or hidden. 🎉

SwipedOn iOS iPad app v2.22.0 is required to display fields per category and hide visitor field two.

Allow your employees to work remotely
2 August 2021

SwipedOn Pocket now gives employees the ability to mark themselves as working remotely on sign in. Administrators have full visibility in the SwipedOn dashboard of which staff are working on site or remotely, making contact tracing and emergency evacuations easier and clearer than ever.

You can enable remote working for employees at an entire location in the employee settings page as well as the extra flexibility to enable or disable remote working for select individuals via their employee profile.

Employees will require SwipedOn Pocket v2.4.0 (iOS & Android) to use remote sign in.

SwipedOn iOS iPad v2.22.0 is required to view which employees are working remotely.



Employee roaming now available in SwipedOn Pocket
15 June 2021

This update allows your employees to sign in to new locations using SwipedOn Pocket on any multi location account.

If an employee usually works at ‘Head Office’ but is working from the ‘Beach Office’ for the day they can select that on sign in, simply ask employees to download the latest version of SwipedOn Pocket on their smartphone (available on both Android and iOS). This feature continues to work as it did previously via the iPad: employees can arrive at a different location on the same account and move themselves over, selecting if they wish to remain or be signed out at the end of the day.

To ensure that roaming is enabled for your account you can head to the Locations page and enable the Employee Roaming checkbox at the bottom of the Groups tab.

Employees will require SwipedOn Pocket v2.3.0 or above.

Anonymize your visitors data automatically
12 May 2021

If you are on an Enterprise plan SwipedOn now offers an easy way to ensure your visitor data is automatically anonymised, removing the overhead of manually anonymising data after a certain timeframe. This feature ensures your business is compliant with internal or external privacy policies.

Automatic Anonymization can be set to a certain amount of days and any completed visits from before that timeframe will be anonymised automatically. To enable this feature and set the amount of days to keep data head to the Visitor Settings page.

Group your locations together or separate them: it’s your choice
10 December 2020

If you’re on a SwipedOn Enterprise plan with multiple locations, you can now organize your locations together into groups to share settings. Go to the new Location Groups page, create as many groups as you need, and drag and drop your locations together. All locations in a group will share the same settings.

If you want an individual location to have it’s own unique settings, drag it over to the right column to set as a Single Location.

Know when your employees sign in on site
7 December 2020

SwipedOn Proximity is here! If you’re on a SwipedOn Business or Enterprise plan, you can now see when employees have signed in or out at your location in the employee timeline. SwipedOn Proximity allows the iPad to be seen as a beacon to nearby SwipedOn Pocket apps, verifying their sign in or out as being made at your location.

On the Employee Timeline, any sign in completed on site using the SwipedOn iPad or a SwipedOn Pocket device will show a small tick next to the device used. SwipedOn Pocket users will see they are in range of the iPad with a green animation around their profile picture, giving confidence that their sign in or out will be verified. Employees can also receive reminder notifications to sign in and out when they move into and out of range of the SwipedOn iPad. Update this setting on the Contactless Settings page.

Requires SwipedOn iPad app v2.19.0 and SwipedOn Pocket v1.1.0 (iOS or Android)

Enterprise customers: Customize your settings by location
7 October 2020

If you're a Company Admin on a multi-location SwipedOn account, you can now customize certain settings to be different at different locations. Simply select the location you wish to change in the header, and any changes you make will save only to the location. This works for:

Visitor Fields
Visitor Settings
Employee Settings
Contactless Settings

If you have the Deliveries or Catering AddOns, you can now customize your settings for these by location as well.

Other settings will soon be available to edit by location, including visitor agreements and branding. Keep an eye on progress here.

Customize automatic sign out times
7 October 2020

Did you know you can configure your SwipedOn account to automatically log out visitors and/or employees who forget to sign themselves out?

Simply select the hour you want this to happen on the new Visitor Settings and Employee Settings pages, and we'll take care of the rest. If you've got multiple locations, you can also now set different times for different locations.

Your visitors can now take a photo with their own device
2 October 2020

With the addition of visitor photos to SwipedOn Contactless, your visitors can now add a photo to their registration without touching the iPad. If you have visitor photos enabled, this is now enabled for both the iPad app and contactless.

To enable or disable visitor photos, go to the Visitor Settings page.

Employee sign in and out from your own device
8 July 2020

pocket-google-play3Introducing SwipedOn Pocket, the mobile app for iPhone and Android that allows you to sign in and out as an employee without the need to use the SwipedOn iPad app.

Simply swipe to sign in, and swipe again to sign out. SwipedOn pocket fully supports your Employee Sign In Questions and Sign Out Messages, making it quick and easy to scr een your employees as they come and go.

Enable Employee In/Out on SwipedOn Pocket now!
Visitor sign-in, touch free
18 May 2020

features-contactless-blogGive your visitors the option to sign in on their own device by enabling SwipedOn Contactless visits. 

Add a QR code to your iPad home screen, or generate one to print out, and your visitors can quickly and safely register as they arrive, simply by scanning the code. Signing out is easy too, just scan again on your way out!

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